Services

Our comprehensive collection services include; recovery of revenue with virtually no patient complaints, collection strategy development and implementation, secure data transfer and management, comprehensive reporting and recovery analysis, Special Charity Care Review and Recommendation. We are proud that our involvement has always provided for beneficial relationships with the many healthcare providers we serve.

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Pre-Collection Services
Flat-Rate Past Due Collection Letter Series
Primary and Secondary Debt Collection Services
Third Party Insurance Follow-Up & Facilitation
Business Office Outsource
Early-Out, Self-Pay Account Treatment Services
Payment Plan Management
Tele-Contact / Patient Satisfaction


Receivables Acceleration Services
Project Management and Consulting
Medicare Bad Debt
Workers Compensation
Personal Injury / Liability
Special Accounts Receivable Projects
Interim Management and Temporary Help

Self Pay Account Treatment Services

We strive to successfully recover revenue always keeping in mind your patients' dignity and respect, while systematically assessing their willingness and ability to pay. Our patient relations approach to the collection process and performance remains the building block of client relationships spanning over 45 years.

TECHNOLOGY

Nationwide utilizes custom technology, operated by our Information Systems Managers, programmers, and operators, are combined with TCN’s Automated Predictive Dialing System and our own innovative, internally developed collection software. These integrated systems provide secure account management, collection, analytics, and electronic payment posting.

Commercial Insurance/Managed Care Accounts

Certified Insurance Facilitation Specialists maximize Third Party recoveries and minimize time of reimbursement. Expertise in claims analysis and preparation, billing, follow-up, and compliance, help to dramatically lower costs and improve your average A/R days outstanding.

Business Office Outsource / Early-Out Account Treatment Services

Our multi-lingual Customer Service Specialists work on your behalf to increase and accelerate revenue, enhancing and promoting patient relations with virtually NO escalated complaints. Using advanced, automated call technology, all inbound and outbound calls are recorded. Our interactive payment portal makes payment processing and posting immediate, secure, and accurate.