Our comprehensive collection services include; recovery of revenue with virtually no patient complaints, collection strategy development and implementation, secure data transfer and management, comprehensive reporting and recovery analysis, Special Charity Care Review and Recommendation, credit bureau notification, and legal action / suit activity. We are proud that our involvement has always provided for beneficial relationships with the many healthcare providers we serve.

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Pre-Collection Services
Flat-Rate Past Due Collection Letter Series
Primary and Secondary Debt Collection Services
Third Party Insurance Follow-Up & Facilitation
Business Office Outsource
Early-Out, Self-Pay Account Treatment Services
Payment Plan Management
Tele-Contact / Patient Satisfaction

Receivables Acceleration Services
Project Management and Consulting
Medicare Bad Debt
Workers Compensation
Personal Injury / Liability
Special Accounts Receivable Projects
Interim Management and Temporary Help

Self Pay Account Treatment Services

We strive to successfully recover revenue always keeping in mind your patients' dignity and respect, while systematically assessing their willingness and ability to pay. Our patient relations approach to the collection process and performance remains the building block of client relationships spanning over 45 years.


Nationwide utilizes custom technology, operated by NCC’s Information Systems Managers, programmers, and operators, are combined with TCN’s Automated Predictive Dialing System and our own innovative, internally developed collection software. These integrated systems provide for NCC’s account management, collection, analytics, and electronic payment posting.

Commercial Insurance/Managed Care Accounts

Certified Insurance Facilitation Specialists maximize Third Party recoveries and minimize time of reimbursement. Expertise in claims analysis and preparation, billing, follow-up, and compliance, help to dramatically lower costs and improve your average A/R days outstanding.
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NCC also provides Receivables Acceleration, Pre-Collection, Business Office Out-Source through its wholly owned and affiliated divisional company,Collection Systems, Inc., (CSI)

Business Office Outsource / Early-Out Account Treatment Services

Our multi-lingual Customer Service Specialists work on your behalf to increase and accelerate revenue, enhancing and promoting patient relations with virtually NO escalated complaints. Using advanced, automated call technology, all inbound and outbound calls are recorded. Our interactive payment portal makes payment processing and posting immediate, secure, and accurate.
CSI takes a “Patient Satisfaction” approach to revenue generation, enhancement, and acceleration. CSI is an Outsource - Project Management firm with shared resources, expertise, and ownership interests of NCC. We provide Early Out / Pre-Collection Self-Pay receivables treatment that is immediate, responsive, and fully compliant. Our services enable treatment of your entire open accounts receivables with a customer service approach prompting payment and account resolution at lower costs, well before the accounts become delinquent. In addition to Self-Pay account treatment, we also provide account recovery treatment services for Budget Plan Maintenance and Managed Care and Commercial Insurance Receivables and special revenue projects.